" I thought it would be prudent on my part to try and give you some feedback on our recently concluded Nainital trip. Let me start off by stating that you and your colleagues have done an admirable job in ensuring that all our needs are taken care off and we did enjoy the trip and will look forward to such proposed packages in future from you guys. Barring our stay at Moradabad Govt. Guest House during our onward journey, the rest of the trip was quite good. Good that you quickly took care of that during our return journey as the hotel Manas Sarawar Paradise was good in all respect. There were few negligible hick ups but not worth mentioning as I quickly realized that all the staff members were freshly recruited and they were in their learning phase. The hotel Naini Retreat was excellent and they were willing to go out of the way to help my wife while climbing down the steps etc. What I really liked was the positive attitude of all the staff members and the food quality was simply superb. The room was very good and everything in the room was in tip top condition. The atmosphere was very conducive for few day's relaxation. The car and the driver was also up to the standard and the car a/c was very efficient. The driver Mr. Avtar Singh had personally taken good care of us. All in All, it was a trip with all good memories and again many thanks for taking good care of our requirement to the extent possible. With warm regards. Ranjit Chakravorty "